FAQ.

Subscription

Can I cancel my subscription at anytime?

Sure. Your paid subscription can be cancelled anytime by accessing your account.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan anytime. The money paid for the previous subscription will be recalculated to the new plan. Just make sure to contact us first please.

Will you renew my subscription automatically?

Yes, your subscription will be automatically renewed according to your pay period.

Can I request a refund?

Sure, you will be welcome to request your refund within 14 days of subscribing to any paid plan.

Services

What software do you use?

We try to stay updated on the latest software available, including Solidworks, Fusion 360, AutoCAD, SketchUp, Autodesk Inventor, 3DS Max, Keyshot, and others.

NDA signing possible?

Yes, of course. If you need a non-disclosure agreement, we would be happy to help.

Do you offer 3D Printing Services?

At the moment we can't perform that kind of service, but we are working on it.

Support

Do you offer support if I need help?

Yes! High-quality customer support is extremely important for a quality product, that’s why we do our best to resolve any issues you may encounter.

Any other questions?

If you have any other kind of question, feel free to contact us here.